Team Edition Benefits Related

• What is the difference between the Token Plan Individual Edition and Team Edition?

The Team version supports seat-based purchase, unified payment, and centralized management of members and usage, making it ideal for teams or enterprises requiring multi-person collaboration. It maintains the same pricing as the Individual version and inherits all the benefits of the Individual version(with the exception of the two models mimo-v2.5-pro and mimo-v2.5).

• How to invite members? Is bulk invitation supported?

Members shall first register a Xiaomi account, and provide the account owner with their full name, Xiaomi account ID, as well as a mobile phone number or email address for receiving notifications. At least one of the mobile phone number and email address must be filled in; if both are provided, notifications will be sent via both SMS and email simultaneously. The owner may invite members manually, or download the template, fill in the required information and then send bulk invitations.

• Why didn't the member receive the notification after I sent the invitation?

Please confirm that the mobile phone number or email address you filled in when receiving the invitation is correct and can normally receive notifications, and check the SMS interception records or the junk email folder. If you still have not received it, the owner can copy the unexpired invitation link of this member and directly provide it to the member.

• Why can't I join the team after opening the invitation link?

Invitation is valid for 7 days from the date of sending. The invitation link will become invalid if the invitation expires, the member is removed by the owner, or the team subscription expires. Please check whether the Xiaomi ID of the logged-in account matches the invited ID, and whether the account's region matches the team.

• What is the difference between an owner and an ordinary member? Does the owner need a seat for Individual use?

The owner is responsible for purchasing plans, inviting and managing members, assigning or revoking seats, and can view the team's overall usage, member usage and transaction information. Regular members can only view their own seats, call information and usage details.

When the owner invokes the model, seats also need to be allocated, and the quota of the allocated seats will be consumed.

• I have already joined the team, but why is the API Key still unavailable?

Once a seat is revoked, a member is removed, or the plan expires, the Team Edition API Key will no longer be valid. Please ensure that you have accessed the correct team workspace, been assigned a seat with remaining quota, and that the plan has not expired, then use your exclusive API Key for this workspace and the Base URL corresponding to the applicable protocol.

• What should I do if the seat usage is insufficient? Will the quota exhaustion affect other members?

Team packages are billed independently per seat. Once the monthly quota for a given seat is exhausted, that seat will be suspended from service, while other seats with remaining quota will remain unaffected.

If you wish to continue using the service, you may switch to the pay-as-you-go standard API service. The team-shared quota package feature is currently under development, stay tuned.

• If I purchase an annual plan or buy multiple months at one time, will I get all the quota at once?

No. Whether it is monthly auto-renewal, annual auto-renewal, or one-time purchase of multiple months for the Team Plan, the seat quota will be reset on a monthly basis.

Standard, Pro, and Max tiers offer per seat per month respectively 11 billion, 38 billion, and 82 billion Credits. Please check the specific reset time on the seat page.

• Can the unused quota this month be carried over to next month?

No. The quota of Team Edition seats is reset on a monthly basis, and any unused quota in the current month will not be carried over to the next month. This rule also applies to annual continuous subscription plans and multi-month one-time purchase plans. The specific reset time is subject to the display on the seat page.

• After a member leaves, can the seat be allocated to another person? Will the quota be recalculated?

Yes. The owner may reclaim a member seat, or assign a seat that automatically reverts upon member removal to another member.

When reallocating a consumed seat, the new member inherits the remaining quota of that seat for the current billing cycle, the consumed portion will not be reset, and historical consumption will be retained in the seat usage record.

• How are additional seats purchased mid-subscription charged? When will the new seats expire?

The owner may purchase additional seats of the same tier during the validity period of the current plan, with a minimum purchase of 1 seat per transaction. The amount for additional purchase shall be calculated according to the following formula:

Additional purchase amount = (Remaining billing duration ÷ Total billing duration of the current period) × Price per seat billing cycle × Quantity of additional purchases

The quota for the first usage cycle of the newly added seats shall also be converted based on the remaining validity period, and the expiration time shall be consistent with that of the current package. After the additional purchase is successful, the owner can assign the seats to members for use, and the specific amount and quota shall be subject to the display on the additional purchase page.

• Is it possible to upgrade or downgrade the package, or unsubscribe from some of the seats?

During the validity period of the current plan, changing the plan tier or unsubscribing from individual or partial seats is temporarily unavailable. If you need additional usage resources, you may purchase extra seats for the current tier as needed. Once purchased, the subscription service takes effect immediately; no refunds are supported, and unused quotas are non-refundable.

• Can I turn off auto-renewal? What will happen after the subscription expires?

Monthly and annual auto-renewal subscriptions support automatic renewal, which can be turned off by the subscriber at any time.

After the plan expires, team seats will become unassigned, the Team Edition API Key will no longer be usable, and pending invitation links will also become invalid; historical usage details will still be retained. Owners can repurchase via the "Subscribe Now" entry in the plan overview.

• How to make payment for a large amount?

There are certain payment limits for monthly and annual auto-renewal subscriptions, subject to the display on the relevant page. If you receive a limit-exceeded prompt when attempting to sign up for auto-renewal, it is recommended to switch to one-time purchase. The actual payment shall still be subject to the limits set by your selected payment channel and issuing bank.

• I already have an individual plan. Can I still use the team plan? Is it possible to join multiple teams?

Yes. Individual plan and team plan can take effect at the same time, using their own API Key and quota respectively. You can also join multiple teams and use the seat rights allocated to the corresponding team; When calling, please configure the exclusive API Key in the corresponding team space.